Legal Notices (Act on Specified Commercial Transactions)

■ Basic Information

Seller Name: Nikkokko Taiyo Kobijutsuten Co., Ltd.
Chief Operating Officer: Akihiro Sugimoto

 

Address: 2-16-6 Shimomatsu-cho, Kishiwada-shi, Osaka 596-0823, Japan
Sake Brewery: 2-16-24 Shimomatsu-cho, Kishiwada-shi, Osaka 596-0823, Japan

 

Phone Number: 0120-34-2015 (※Hours: Weekdays 10:00 - 17:00)

 

 

■ Sales Regulations

Selling Price: Listed on each product page (tax included)

･Shipping Fees:
Cool delivery from March to November. Honshu: 1100-1300 yen
Hokkaido: 1700 yen, Okinawa: 1900 yen

Standard delivery from December to February. Honshu: 900-1100 yen
Hokkaido: 1500 yen, Okinawa: 1700 yen

Free shipping for purchases of 12,000 yen (tax included) or more.
*Hokkaido and Okinawa: Free shipping for purchases of 15,000 yen (tax included) or more.

You cannot specify the delivery carrier.

Payment Method: Credit card payment (VISA, MASTER, JCB, AMEX, DINERS)
PayPal
QR payment (Rakuten Pay, MerPay, PayPay)
Convenience store payment (prepayment) (Lawson, Seven-Eleven, FamilyMart, Ministop, Daily Yamazaki, Seico Mart)
Paidy deferred payment
Pay-easy and bank transfer are also available.

 

Payment Due Date: Credit card payment at the time of order, bank transfer within 7 days of order.

 

Product Delivery Time: Shipped within 2 business days after confirming your order (or payment for bank transfers).

 

■ Product Delivery Time and Shipping Method

 

After confirming your order (or payment for bank transfers), we will ship the product via our partnered delivery service within 2 business days.

 

Shipping Method: To maintain product quality, all products are delivered by "cool delivery (refrigerated)" except during winter.

 

■ Returns, Exchanges, and Cancellations

 

Due to the nature of the product (perishable, requires refrigeration), we cannot accept any returns, exchanges, or cancellations due to customer's convenience (ordering mistakes, taste preferences, etc.).

 

If a product is returned due to the customer's prolonged absence or refusal to receive, or if it is returned after the delivery company's storage period (cool delivery specified days) has passed, we will charge the full product price and round-trip shipping fees because the product cannot be resold due to its nature.

 

In the unlikely event of damage due to an accident during delivery, an incorrect product, or a clearly defective product such as spoilage, please contact us by email or phone within 4 days of product arrival. We will promptly exchange it for a replacement at our expense.

 

2. Delivery Precautions (listed on product page and in cart)
Since the page regarding the Act on Specified Commercial Transactions is not always read before purchase, we strongly recommend prominently displaying the following text on the product page and in the cart confirmation screen.

 

【Important】Precautions regarding delivery and receipt

 

Delivered by cool delivery (refrigerated)
This product is unpasteurized "fresh sake," so it will be delivered by cool delivery to maintain its quality. Please store it in a refrigerator (below ○℃) immediately upon arrival.

 

Regarding the use of parcel lockers
Due to the need for proper temperature control, **we generally do not accept delivery to "parcel lockers" or "leave at door" (oki-hai)**. Please specify a date and time when you can reliably receive the delivery.

 

Regarding handling during absence
Since this is a perishable item, the delivery company's storage period is shorter than for regular packages. Please note that if the package is returned because it was not received within the storage period, we will not be able to refund the product price or resend the product.

 

■ Information Regarding Alcohol Sales


Alcohol Retailer Label
Name and address of sales location Nikkokko Taiyo Kobijutsuten Co., Ltd.
2-16-6 Shimomatsu-cho, Kishiwada-shi, Osaka
Name of Sales Manager Akihiro Sugimoto
Date of training completion for alcohol sales manager July 10, 2024
Next training due date July 9, 2027
Training organization name Japan Voluntary Chain Association